Optimize every pixel by truly understanding customer intent
Expectations for the commerce customer experience are changing rapidly. Cimulate enables commerce businesses to maximize the customer experience and their business objectives using generative AI-powered delivery for a more relevant and profitable experience with each click.
The platform that meets the needs of your customers and your business
A Model of Customer Behavior
At the core of the Cimulate platform is Cimulate CustomerGPT, a gen AI customer behavior model that anticipates how customers will react when presented with a set of content or products.
Objective-Driven Optimization
Cimulate CustomerGPT uses reinforcement learning to deliver personalized experiences that drive customer action. Its objective-driven model continuously optimizes for desired customer and business outcomes.
Built for Commerce
Cimulate knows what it takes to power your business at the speed of commerce. More powerful, conversationally enabled search is transforming the customer experience, and Cimulate's CustomerGPT platform makes it easy.
Search is more important than ever. Cimulate delivers the platform that powers the conversation with the customer
Intent-Based Relevancy
Truly understanding what is most relevant to the customer at each click is critical. With an engine built on a foundation of assortment optimization and customer choice modeling, Cimulate enables the perfect content assortment for each customer.
Fully Integrated Conversational Search
The future of search is conversational—and Cimulate delivers a unified platform for advanced search with a robust conversational engine, handling the full range of commerce queries and interactions.
Advanced Merchandising
Cimulate delivers easy-to-use merchandising tools for managing customer experience. Data science handles most day-to-day optimizations, eliminating the need for manual entry of synonyms and redirects.
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The power of CustomerGPT
The future of commerce demands speed, scale, and personalization. Cimulate CustomerGPT, Cimulate's gen AI platform, is tailored to each business's data and serves as a customer-behavior model tuned specifically to your customers and products.
Cimulate CustomerGPT understands customer intent and individual responses to content and product assortments. As the engine behind the customer journey, it optimizes and delivers content that maximizes satisfaction and conversion.
